TERMS AND CONDITIONS

WEBSITE

Terms and Conditions of wallcolor Official Online Store

These Terms and Conditions (hereinafter referred to as the "Agreement") set forth the terms and conditions for the use of the wallcolor Official Online Store (hereinafter referred to as the "Service") operated by [WALLCOLORPTE. LTD.] (hereinafter referred to as the "we", “us”) and are applicable to all customers who use the Service. Please read this Agreement prior to using the Service.

Article 1 – Consent to this Agreement.

  1. You shall use the Service in accordance with this Agreement and may not use the Service unless you agree to this Agreement. The agreement separately agreed between we and the customer and the document distributed, distributed or posted by us (hereinafter collectively referred to as the "Individual Terms of Use") with regard to the Services shall constitute a part of this Agreement with the customer.
  2. Unless otherwise provided in the Individual Terms of Use, this Agreement shall constitute a legal contract between the customer and us when the customer starts using or accessing the website and Service.
  3. Consideration for your acquiescence to all of the provisions in this Agreement has been provided to you in the form of allowing you to use our website and our Services. You agree that such consideration is both adequate and is received upon your viewing or use any part of any of our Website or Services.

Article 2 – Amendment of this Agreement

  1. We may amend this Agreement at any time in our sole discretion. The revised Agreement shall be posted on the display of the Service or website operated by us unless otherwise specified by the web site.
  2. If you do not agree to the revised Agreement, you shall immediately cease using the Service. If you continue to use the Service even after the revision of this Agreement, you shall be deemed to have consented to this Agreement as amended. You are responsible for accessing the Service upon confirming the latest contents of this Agreement from time to time.

Article 3 – Definition

In this Agreement, the meanings of the terms listed in the following items shall be as set forth in the applicable item.

  1. EC member:
    the customer who registered the information requested by us in connection with the Services and registered as an EC member in accordance with the procedures prescribed by us
  2. Registration Information
    the information registered by the EC member at the time of his/her EC membership registration and any other information requested by us during the use of the Service and the information that the EC member himself/herself adds or changes to such information
  3. Content
    information that the customer can access through the Services (including, but not limited to, text, images, movies, audio, music and other sounds, images, software, programs, codes and other data)
  4. Product
    products or services that customers can purchase through the Service
  5. (5) Intellectual Property Rights
    all intellectual property rights including patents, rights to inventions, copyright and related rights, trademarks, trade names and domain names, rights in get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including all applications (or rights to apply) for, and renewals or extensions of, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.
  6. Website
    our website located at https://www.wallcolor.com/, all affiliated websites owned and operated by us, our predecessors or successors. In the event of any change in the domain or contents of the Website, the revised domain shall be included.

Article 4 – Registration of EC Members

  1. The customer may apply for EC membership registration by agreeing to this Agreement and providing the Registration Information to us.
  2. In response to the application for EC membership registration set forth in the preceding paragraph, we shall, in our sole discretion, determine whether to accept the application for registration. Registration shall be completed upon our notice that we accept the application, and the customer shall acquire the right and status as an EC member.
  3. When the customer provides the Registration Information, the customer must provide true and accurate information. We are not responsible for any damage to the customer due to any falsity, error, or omission of the contents of the Registration Information.
  4. If there is any change in the Registration Information, the EC member shall notify us of such change without delay in the manner separately designated by us. If a notice from us does not reach due to the failure of such notice of customer, our notice shall be deemed to have arrived at the time when it should reach.

Article 5 – Refusal of registration

If the applicant for registration pursuant to Paragraph 4.1 of the preceding article (hereinafter referred to as the "Applicant") falls under any of the following items, we may refuse the registration.

  1. In cases where the Applicant is minor or a person who is in limited capacity and has not obtained the consent of a statutory representative or guardian.
  2. The Applicant is under 13 years old.
  3. The content of Registration Information provided with us are false, incorrect or missing.
  4. The Applicant received or is currently receiving a measure to suspend the use of the Services, such as the deletion of an account.
  5. We determine that the customer is a member of an anti-social group (an organized crime group, member of an organized crime group, anti-social group, or any other person equivalent thereto) or is engaged in any exchange or involvement with an anti-social group, such as cooperation or involvement in the maintenance, operation, or management of an anti-social group, etc., through financial support or otherwise.
  6. Other cases where we determine that registration is not appropriate.

Article 6 – Use by Minors

  1. The minor shall obtain the consent of the legal representative who has parental authority, etc., when he or she applies for registration as an EC member or to purchase the Products by this Service. When a minor completes the EC membership registration, we shall deem that the minors has obtained the consent of the legal representative for the use of the Service and the contents of this Terms and Conditions.
  2. In the event a minor pretends that it obtained the consent of a statutory agent and falsely uses the Service or purchases the Product, or otherwise uses fraudulent means to induce a person to believe that he or she is a person with capacity, the customer shall not be entitled to rescind any and all acts related to the use of the Service or the purchase of the Product.
  3. If the customer uses the Service after he or she has attained the age of majority, he or she shall be deemed to have ratified any and all acts related to the Service.
  4. The customer who is under 18 years old cannot become an EC member nor purchase the Product.

Article 7 – Management of Account

  1. EC members shall, at his or her own responsibility, manage the account and shall not allow any third party to use or lend, transfer, change the name to other person or sell or purchase the account.
  2. If we confirm the matching of the account ID and its password, it shall be deemed that the EC member registered as EC member uses the Service.
  3. You are entirely responsible for any and all activities conducted through your EC member account. In the event that an account is found to be stolen or used by a third party, the EC member shall immediately notify us of it and follow the instructions of us.
  4. EC member shall be responsible for the damage caused by inadequate management of the account, errors in use, or use by a third party, and we are not responsible for such damage.

Article 8 – Handling of Information regarding Customers

We shall appropriately handle the Registration Information and other information collected from customers regarding the Service in accordance with the Privacy Policy separately provided by us, which is accessible at https://www.wallcolor.com/privacy-policy/. Please read the Privacy Policy to find out how we collect, use, disclose, process and protect your personal data, in accordance with the Personal Data Protection Act 2012 (No. 26 of 2012) of Singapore (the “PDPA”).

Article 9 – Product Purchase Agreement

  1. The customer shall place an order of the Products in accordance with the procedures designated by us and shall send the information on the necessary matters designated by us when placing an order. Because we ship, deliver, or carry on the procedures based on the information received from the customer, we shall not be responsible for any damage incurred to the customer due to any falsity, error, or omission of the contents of such information.
  2. The Product purchase agreement shall become effective, when we send an email to notify our acceptance of the order to the customer.
  3. We may cancel the order if we are unable to obtain authorization for payment, or the item ordered is out of stock, or you do not meet the eligibility criteria set out, or otherwise contemplated, within this Agreement until the shipment of the Product or sending an email to notify the shipment of the Product. Further, in the event multiple Products are ordered in the same order, we may cancel each order of Product until the shipment of the Product or sending an email to notify the shipment of the Product to the customer.
  4. The customer may cancel the order in accordance with the conditions we set for each Product separately.
  5. We do not accept the cancellation or change of the order after the Product purchase agreement becomes effective in accordance with paragraph 9.2.
  6. We reserve the right to limit the sales of our Product or Services to any person, geographic region or jurisdiction, or to discontinue any product at any time. We may exercise this right on a case-by-case basis. The purchase of any Product made on this website is void if we discover that it is destined to a prohibited use.

Article 10 – Guest Purchase

  1. Any customer who does not register as an EC member may purchase products by using the Services in accordance with the procedures prescribed for the Services (such purchase of Products as per the above procedures shall be hereinafter referred to as "Guest Purchase"). In the event of Guest Purchase, the customer agrees to provide the information separately requested by us on a case-by-case basis.
  2. The provisions set forth in Articles 8 and 9 and other provisions of this Agreement and Individual Terms of Use which relate to the purchase of Products by EC members shall apply to Guest Purchase.

Article 11 – Payment of Product Price.

  1. Whilst we make best efforts to ensure that all details, descriptions and prices which appear on this website are accurate, there may be instances where errors may occur. If we discover an error in the price of any Products which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled.
  2. When the customer purchases the Products by using the Services, the customer shall pay the price of the purchased Products (hereinafter referred to as the "Product Price") by a method which the customer selected from methods we designated in the Services. The customer cannot change the payment method after the completion of the order.
  3. Unless otherwise mentioned in the Website, the customer shall owe the transaction cost such as the shipping fee and import duties, taxes and other charges.
  4. The prices on the Website are exclusive any taxes, which may be applicable in your country of delivery. These taxes will be added and paid by you separately to the Product Price. The Product Prices displayed on the website are in the Singapore Dollars, unless otherwise specified by us.
  5. In the event the customer delays in paying the Product Price or any other payment for the use of the Service, the customer shall pay an additional late payment charge of 14.6% per annum to us.

Article 12 - Shipment and Delivery

  1. Delivery of the Product purchased under the Service shall be [Singapore].
  2. We inform the customer of the number of days required for the delivery of the Products by email after receiving the order. The number of days required for delivery may differ from the description on the Website due to the status of inventory of the goods, delivery area, weather, traffic conditions and other reasons. In addition, if multiple Products are ordered at the same time, Products may be shipped separately.
  3. The delivery of the Product shall be deemed completed when the Product are delivered to the place as specified in the order (including the rejection of the Product, the absence of the recipient for a long time and any other cases in which the Product is not received).
  4. If the Product ordered by the customer is delivered to the place specified in the order, but the receipt of the Product is not confirmed due to the rejection of the Product, the absence of the recipient for a long time or any other reasons of the customer, we may cancel the order and we will not be responsible for any damage incurred to the customer due to the cancellation. When we cancel the order pursuant to this paragraph, the customer shall pay the amount equivalent to the shipping fee or any other costs required for the delivery to us.
  5. In the event any damage occurs to the Product due to an accident or any other reason not attributable to us during the delivery of the Product, the customer shall contact the transport company directly and we assume no liability or responsibility for such damages.
  6. Notwithstanding anything in the Article 12, in the event we set forth the conditions of delivery for each Product separately, such conditions shall prevail. Please refer to the separate sections of this Agreement below for the shipping and delivery terms of FOTOCO and beBEAM.

Article 13 – Title and Risk of Loss

  1. Risk of loss of the Product shall be transferred to the customer when we pass the Product to the transport company and title of the Product shall be transferred to the customer when the customer receives the Product.
  2. When the order is cancelled in accordance with this Agreement, the title and risk of loss shall be transferred to us when we actually receive the Product from the customer.
  3. We shall not owe any responsibility for any delay or failure of the performance of obligations under the Product purchase agreement when the delay or failure of the performance is occurred due to any of the following circumstances:
    1. Natural disasters, fires and explosions
    2. Infectious disease
    3. War and civil war
    4. Revolution and state division
    5. Order, or disposition by public authority
    6. Rioting
    7. Strikes, lockouts
    8. System failure, communication failure, maintenance of the system, power failure
    9. Any other situation similar to any of the preceding items

Article 14 – Mismatch of Goods.

  1. The customer shall confirm that the delivered Product conforms to the order immediately after it is delivered. If delivered Product is different from the order, the customer shall notify us thereof within seven (7) days after the delivery of the Product. We will not accept any return or replacement of Product after the lapse of such period.
  2. Upon the receipt of the notice set forth in paragraph 14.1, we will confirm the notice and accept the return of the delivered Product. After confirming the return of the Product, we will return the paid Product Price/shipping fee to the customer or redistribute the ordered Product, equivalent Product or substitutes. We shall owe the cost for the return of the Products.
  3. In the event of a defect of the Product and damage to the customer is caused by such defect, we shall not be liable for such defect except as set forth in the Article 15.
  4. Notwithstanding each of preceding paragraphs, in the event we set forth the conditions for each Product separately, such conditions shall prevail.

Article 15 – Warranty and Repair

  1. If the customer notifies us of the defect of the Product and it is confirmed that the defect exists at the time of shipment objectively, we shall refund the Product Price after the customer returned the Product at our cost for the return.
  2. The content and period of the warranty for the Product purchased by the customer on the Services shall be shown on the Website for each Product.
  3. Notwithstanding the each of preceding paragraphs, if we set forth the terms and conditions for warranty and repair of each Product separately, such conditions shall prevail.
  4. Please refer to the special warranty and repair terms of FOTOCO and beBEAM in the separate sections of this Agreement.

Article 16 – Prohibited acts

The customer shall not engage in any act that falls or may fall under any of the following items when using the Services (including affiliated services, and the same shall apply in this Article):

  1. Conduct that violates or encourages the violation of laws, regulations, judgments, decrees or orders of the court or administrative measures;
  2. Fraud or intimidation against us or other third parties;
  3. Act that violates public order and morals;
  4. Act that infringes upon the intellectual property rights of any third party such as copyrights, patent rights, trademark rights, design rights, and any other intellectual property rights (including the right to acquire such rights or to apply for registration thereof) (hereinafter collectively referred to as "intellectual property rights"), right of publicity, privacy rights, honor, or any other rights or interests of us or any third party;
  5. An act that imposes excessive burden on the network or system, etc., of the Service;
  6. Unauthorized access to any system connected to the Service and rewriting or deletion of information stored in our equipment illegally;
  7. Transmission of information that falls under or is deemed to fall under any one of the followings to us, other customers or other third parties through the Services
    • Information that defames the reputation of us or any third party
    • Information that contains excessive violent or cruel expressions
    • Information including computer viruses and other harmful programs
    • Information that contains excessively indecent expressions
    • Information that includes expressions that encourage discrimination
    • Information that includes expressions that encourage suicide and self-injurious behavior
    • Information that includes expressions that facilitate the improper use of drugs
    • Information that includes antisocial expressions
    • Information that requests the spread of junk mail, spam mail, chain mail, etc. to third parties
    • Information including illegal solicitation and advertising
    • Information that contains expressions that cause discomfort to others
    • Information aimed at encountering an unknown different gender
    • Information similar to the above
  8. Acts to aim at the gathering information from other customers
  9. Any act to impostor us, other customers or any other third party
  10. Acts using the account of other EC members
  11. Providing Benefits to anti-social forces
  12. Conduct that is contrary to these Terms and Conditions and the purposes of them
  13. Other acts we consider inappropriate.

Article 17 – Withdrawal of EC Members

  1. EC member may withdraw from the Service at any time in the prescribed manner. EC member who withdraws from the Service shall agree in advance that part of the Service may become unavailable from the time of withdrawal.
  2. If EC member owes unpaid balance to us at the time of withdrawal, such unpaid balance shall automatically become due and shall immediately pay all unpaid balance owed to us.
  3. When the customer registers as an EC member again after the withdrawal, the customer shall complete the registration procedure again. Even if the registration procedure is completed, the data before the withdrawal cannot be handed over.

Article 18 – Measures to Be Taken in the Case of Violation

  1. If we determine the customer falls or is likely to fall under any of the following items, we may, at our sole discretion, temporarily suspend the use of the Services, refuse the offer of Product purchase agreement, cancel the Product purchase agreement, delete the account of the EC member (if the customer is an EC member) and take other measures as we set forth:
    1. The customer fails to pay any balance incurred by use of this Service;
    2. The customer breaches any of the provisions of this Agreement;
    3. The customer has provided false information during his registration as an EC member on the Website;
    4. The customer becomes insolvent or files a petition for the commencement of bankruptcy proceedings, civil rehabilitation proceedings or similar proceedings;
    5. The customer dies or is received an order for commencement of guardianship, curatorship or assistance;
    6. The customer does not respond for 30 days or more for inquiries or other requests from us;
    7. The customer has been subject to a suspension of use of the Services or deleted his or her account in the past or is currently subject to such measure in connection with the use of the Services;
    8. The customer is any of the minor, is in limited capacity and has not obtained the consent of a statutory representative or guardian;
    9. We determine that the customer is an anti-social force or is engaged in or involvement with an anti-social force, such as maintaining, operating or engaging in management with an anti-social force through financial aid or other measures.
    10. We determine that it is necessary for the operation and maintenance of the Services.
    11. We determine that there is any other reason similar to any of the preceding items.
  2. The EC member shall not be exempted from any obligations and liabilities (including but not limited to liability for compensation of damages) under this Agreement to us and other third parties even after the account has been deleted.
  3. We shall not be responsible for any damage incurred by the customer due to any act conducted by us under this Article 18, and the we are entitled to retain and use the information provided from the EC member after the deletion of the account of the EC member.

Article 19 – Changes, Discontinuation, Termination of the Services

  1. We may change or add all or part of the Services or the type and specifications of the Product sold without prior notice to the customer.
  2. We may, at our sole discretion, terminate the provision and operation of all or part of the Services. If we terminate the provision and operation of all or part of Services, we will notify the customer thereof in the manner as we consider appropriate. Provided, however, in the event of an emergency, we do not make a notification to the customer.
  3. We shall be entitled to temporarily suspend part or all of the Services without prior notice to the customer in the event of any of the following:
    1. We carry out the periodic or urgent maintenance or repair of hardware, software or communication equipment, etc. for the Services;
    2. The load is concentrated in the system due to excessive access or other unexpected factors;
    3. There is a necessity to ensure the security of the customer;
    4. The service of telecommunications carriers is not provided;
    5. It is difficult to provide the Services due to force majeure such as natural disasters;
    6. It is difficult to provide the Services due to fire, power failure or other accidental event or war, dispute, insurrection, riot, labor dispute or other reasons;
    7. It becomes impossible to operate the Services due to the restrictions imposed by the applicable laws, regulations or orders, based on these laws;
    8. We determine it is necessary for the reasons similar to the preceding items.
  4. We will not be responsible for any damage incurred to you by any action taken by us under this Article 19.

Article 20 – Intellectual Property

  1. All Intellectual Property Rights related to the Services belong to us or the person who grants the license to us. Any license in the Services under this Agreement does not imply the license of the Intellectual Property Rights of us or such person.
  2. The right of image, description of the Product and any other content on the Service shall belong to us or the person who has such right.
  3. You may not adapt, edit, modify or disclose, or allow other party to use any information or content provided by the Services or us, and may not infringe the intellectual property rights of us or the person who grants a license to us (including, without limitation, disassemble, decompile, reverse engineer).
  4. While trademark, logo and service mark (hereinafter collectively referred to as "Trademarks") may be displayed in this Service, we do not assign or license the use of any Trademarks to customers or other third parties.

Article 21 – Errors, Inaccuracies and Omissions

  1. Occasionally there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to Product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
  2. We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Article 22 – Advertising on the Website

  1. We shall use our reasonable endeavors to comply with any relevant regulations relating to the Website published by the Advertising Standards Authority of Singapore.
  2. You may link to our home page, provided you do so in a way that is legal and is not likely to damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
  3. You must not establish a link from any Website that is not owned by you.
  4. This Website must not be framed on any other Website, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

Article 23 – Damages. Indemnification.

  1. If we incur damage directly or indirectly due to the customer's violation of this Agreement or the use of the Services (including the case where we receive a claim for damages or others from a third party due to the said act), the customer shall compensate all damages (including the attorney's fee and other expert fee and expense for our personnel to deal with the situation).
  2. We assume liability only for direct and actual damage incurred by customers in connection with the use of the Service due to our slight negligence (excluding gross negligence) and we shall not be liable for any damage arising from special circumstances (including in the event such damage is foreseeable or foreseeable). In no event our liability to the customer shall exceed the total amount paid to us as the Product Price which caused the damage.
  3. You agree to indemnify, defend and hold harmless us and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Article 24 – Disclaimer and Exemption of Warranty, Limitation of liability

  1. We do not warrant that the Services or the Products purchased by the customer through the Services will conform to the customer’s specific purposes, that the Services will have the expected functions, product value, accuracy, usefulness, and completeness, that the use of the Services will conform to applicable laws, regulations, or internal rules of industry associations, that there will be no security defects, errors, bugs, or faults and that the use of the Services will not infringe the rights of any third party.
  2. In the event that recall are made by the manufacturer of the Products ("Recalls"), the customer shall respond directly to the Recalls and the we shall not be obligated to respond to such Recalls.
  3. We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

Article 25 – Third party links

  1. Certain content, products and services available via our Service may include materials from third-parties.
    Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
  2. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Article 26 – Notice

  1. Notices of amend to this Agreement and any other communications concerning the Services from us to the customer shall be made by posting at the appropriate place on the Website, sending e-mails or any other means we consider appropriate.
  2. Where we make a notice by sending an email to the email address registered by the customer, the email shall be deemed to have reached the time when the email should normally reach.
  3. Any inquiries or communication or notice about the Services from the customer to us shall be made by sending the inquiry form which we set in the Website or in other manner we designate.
  4. The customer agrees that we will make a notice or disclosure or other communication required by law via posting on the Website or by sending an email or other electromagnetic means.

Article 27 – Assignment

The customer may not assign, succeed, pledge, or otherwise dispose of the rights or obligations of the customer under this Agreement or the status under this Agreement to any third party, except with the prior written approval of us

Article 28 – Business Transfer

If we transfer the business related to the Services to another company, the status, rights, and obligations under the Agreement, registered information, and other information related to the customer of the Services may be transferred to the transferee of such business transfer, and the customer shall be deemed to have agreed in advance in this paragraph with respect to such assignment. The business transfer referred to in this Article 25 shall include but not limited to the merger, acquisition, company split.

Article 29 – Severability

If for any reason a court of competent jurisdiction or an arbitrator finds any provision of this Agreement, or any portion thereof, to be invalid, unenforceable or illegal, such invalidity, unenforceability or illegality shall not affect the remainder of this Agreement which will continue to be in full force and effect.

Article 30 – No Waiver

No waiver or action made by us shall be deemed a waiver of any subsequent default of the same provision of this Agreement. No failure or delay in exercising or enforcing any privilege, right, remedy, or power hereunder shall be deemed a waiver of such provision by us. If any term, clause or provision hereof is held invalid or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the validity or operation of any other term, clause or provision and such invalid term, clause or provision shall be deemed to be severed from this Agreement. All waivers must be in writing.

Article 31 – Headings

All headings are solely for the convenience of reference and shall not affect the meaning, construction or effect of this Agreement.

Article 32 – Governing Law Jurisdictions

  1. This Agreement, Individual Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of The Republic of Singapore.
  2. Both we and you hereby submit to the non-exclusive jurisdiction of the Courts of Singapore. All dealings, correspondence and contacts between us shall be made or conducted in the English language.

Version: April 2019


Company Information of the Seller - Singapore

Company name [WALLCOLOR PTE. LTD.]
Representative Takeshi Kanno
Address 8 Robinson Road #14-00, ASO Building, Singapore 048544
Contact information Address for inquiry: info@wallcolor.com
Price of the product Displayed for each product
Necessary fees other than the price of the product Shipping charges for the payment of the above product price/merchandise fee
*The communication fee charged to the Internet connection provider shall be borne by the customer.
*Import duties, taxes and charges are not included in the price of the Product. The customer shall be responsible for these charges. Prior to the order of the Product, please ask your country’s customs office to determine what additional costs will be charged. These charges are normally paid by the freight (shipping) company and required to pay when you receive the Product. Please do not confuse them with shipping fee.
Business hours 10:00 to 17:00 (JST) on weekdays
*We accept your order 24 hours a day on our Website.
*We do not operate in Year-End and New Year holidays and our company’s designated holidays.
Method of payment for product price / merchandise fee
  • Credit card (Visa, Master Card, JCB, American Express) is also available on Stripe (https://stripe.com/jp) provided by Stripe, Inc.
Time of payment
  • For Stripe payments
    The date of withdrawal prescribed by Stripe, Inc.
Delivery time In principle, “beBEAM” will be shipped within three (3) business days after the order and “FOTOCO” will be shipped within five (5) business days after the order, however, that will be changed depending on stock condition and production status. In this case, we will separately inform the customer of the date of shipment by email.
Return of the Product Please refer here for the condition for "Fotoco" and here for "beBEAM".
Way to request for warranty condition Please mail to the “Address” or “Contact information” above.
Special conditions of sale, such as restrictions on sales volume Distribution of the Products to certain geographic regions or jurisdictions may not be allowed. Please check beforehand. Please note that in the event the Product is out of stock, a notice may be given in advance. Other sales conditions may be described on the screen.
Operating environment For information on the operating environment, please visit the Website or Website related to this service.

beBEAM

Delivery, Return, and Warranty Terms for beBEAM

Delivery As long as there is an inventory, we will ship the Product within three (3) business days after confirming the payment made in accordance with the Article 11 by the payment method, we designated on the Website. Please note that there is a possibility that the Product may not be shipped within three (3) business days due to inventory conditions, etc. In that case, we will inform the customer of the date of the shipment.
Note:
Import duties, taxes and charges are not included in the price of the Product. The customer shall be responsible for these charges. Prior to the order the Product, please ask your country’s customs office to determine what additional costs will be charged. These charges are normally paid by the freight (shipping) company and required to pay when you receive the Product. Please do not confuse them with shipping fee.
Cautions
  • Do not use AC adapters except for the attached the Product.
  • Do not use connectors except for the L-type connector attached to the Product.
  • Do not wrap by paper or cloth or bring the Product close to a flammable material, as this may cause a fire or overheating.
  • When cleaning the Product, tap lightly with a well-squeezed cloth or a dry cloth and do not wipe with wet cloth because the Product is not waterproof.
  • Turn off the power supply when installing, removing or cleaning the Product, as this may cause electric shock.
  • The lamp is covered with an aluminum frame. Do not drop, hit, load, apply excessive force or scratch it.
  • Do not touch by hands or skin because the Product is hot while the lamp is on or for a while after it is turned off.
  • Do not use the Product at the place where it is subject to vibration or shock.
  • Do not use the Product if the Product breaks down due to shock or there is a possibility of that.
  • Do not look at the Product directly for a long time. Eye may be adversely affected.
  • When discarding the Product, do not break the lamp in the frame.
  • When you hit things by this Product, the glass of the lump in the frame may be broken and it may hurt you or other third party.
Returns and Warranties
  1. We will refund the Product Price or replace the Product at the request of the customer, if the customer contacts us by email within seven (7) days after the delivery of the Product and the customer returns the Product at his/her own expense within the period designated by us separately. If the Product is shipped to return at our expense, we will not accept the refund of Product Price or replacement of the Products. If the Product was defect because of dropping, shock, modification, flooding, etc., an act that may cause the product to fail even if the customer does not intend to do so, or a failure due to the negligence of the customer, we do not accept the refund or replacement.
  2. The Product comes with twelve (12) months warranty (“Warranty Period”), which starts from the date of the delivery of the Product to the customer. The warranty covers only defects. In the event that the defect of the Product is found within the Warranty Period, we will promptly repair or replace the Product with the same new Product if the defect is considered to exist at the time of the shipment objectively. In that case, the shipping fee shall be borne by us.
    However, if we cannot repair it or procure the same new Product due to out of stock, termination of sales or other reasons, we may replace the Product with a new model of the equivalent product or refund the Product Price.
    A replacement of the Product assumes the remaining warranty of the original Product or twelve (12) from the date of replacement or repair, whichever is longer.
  3. The warranty concerns only Products that are applied in accordance with the “intended use” or “normal use”. If the defect of the Product was caused by dropping, shock, modification, flooding, etc. after purchase, or an error in the order made by the customer, an act that may cause the product to fail even if the customer does not intend to do so, or a failure due to the negligence of the customer, we do not warrant such defect.

FOTOCO

Order and Delivery After confirming the payment made in accordance with the Article 11 of the Terms and Conditions using the payment method that can be selected on the Website, we will start the production in accordance with the customer's order.
In principle, shipments will be made within five (5) business days after the order. Please note, however, that the Product may not be shipped within five (5) business days due to the order situation. In this case, we will separately inform the customer of the date of shipment by e-mail.
Note:
Import duties, taxes and charges are not included in the price of the Product. The customer shall be responsible for these charges. Prior to the order the Product, please ask your country’s customs office to determine what additional costs will be charged. These charges are normally paid by the freight (shipping) company and required to pay when you receive the Product. Please do not confuse them with shipping fee.
Cautions The Product is glass product and do not use the Product if you drop or hit it and it is cracked.
Transparent film is affixed to the plate glass of the Product and it prevents from scattering of broken glass, however, it is dangerous if it is cracked because it is only fixed by the film. Please do not use the Product in such case.
In the event that the image data received from the customer to be printed on the Product infringes upon Intellectual Property Rights of third parties, we are not responsible for the infringement upon third party’s rights caused by the production and sale of the Product. In that case, the customer shall be obliged to indemnify for any damage incurred by us due to the production and sale of the Product.
Returns and Warranties
  1. We do not accept any cancellation of order and return of the Product or refund the Product Price due to the customer’s convenience after the customer has received an email notifying the shipping scheduled date from us since we start the production of the Product based on the photograph data received from the customer.
  2. The Product comes with one hundred and eighty (180) days warranty (“Warranty Period”), which starts from the date of the delivery of the Product to the customer. The warranty covers only defects. In the event that the defect of the Product is found within the Warranty Period, we will promptly repair or replace the Product with the same new product if that is considered to be defect objectively. In that case, the shipping fee shall be borne by us.
    However, if we cannot repair or procure the same new product due to out of stock, termination of sales or other reasons, we may replace the Product with a new model of the equivalent product or refund the Product Price.
    A replacement of the Product assumes the remaining warranty of the original Product or one hundred and eighty (180) days from the date of replacement or repair, whichever is longer.
  3. The warranty concerns only Products that are applied in accordance with the “intended use” or “normal use”. If the defect of the Product was caused by dropping, shock, modification, flooding, etc., or usage for the purpose it is not intended to be used, or an error in the order made by the customer, an act that may cause the product to fail even if the customer does not intend to do so, or a failure due to the negligence of the customer, we do not warrant such defect.
  4. Because the photograph data received from the customer is printed on the glass of the Product, the printed color might be different from the photograph data. We do not warrant such difference of the colors.
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